Matthew McGlasson, DVM, CVPM, chief medical officer of Noah’s Ark Animal Clinics in Ohio and Kentucky, provided tips for retaining and growing veterinary staff during a session at the Fetch dvm360® 2022 conference in San Diego. What does it feel like when you walk through the door of a veterinary practice? This feeling is the …
Feeding 3 basic elements to create a healthy culture in a veterinary practice Read More »
A clinician’s approach to persuading clients to be proactive with preventive diagnoses As a feline practitioner, I see a lot of sick cats. The most difficult cases always involve felines whose owners say they “have not been to the vet in years and have recently stopped eating”. We are doing lab work and, congratulations, your …
Say yes to annual wellness diagnostics and oral microbiome testing Read More »
Adam Christman, DVM, MBA, explains how Disney’s example of excellent customer service can be incorporated into veterinary customer relations When a problem arises, the natural instinct is to seek solutions from trusted sources and implement improvement changes. So when Adam Christman, DVM, MBA and Chief Veterinarian for dvm360®sought a model to improve internal customer service …
A touch of Disney magic in veterinary customer service Read More »
An in-house oncologist provides insight into how older, affordable drugs can open the door to other options for managing these conditions Treating our canine patients has become more expensive over the years, especially with newer drugs. Researchers evaluated older drugs and found that losartan and propranolol may have other uses. Losartan is traditionally a drug …
San Diego Fetch dvm360® keynote speakers describe their joint conference, professional accomplishments, and more. Day 1 of the San Diego Fetch dvm360® conference kicks off with a joint keynote titled “Courageous Conversations: Change Through Communication,” led by Peter Weinstein, DVM, MBA, Owner of PAWConsultant and President of Simple Solutions for Vets, Irvine, Calif.; and Phillip …
Q&A with keynote address: Peter Weinstein, DVM, MBA; and Phillip Nelson, DVM, PhD Read More »
It’s no secret that the veterinary clinic makes patients anxious. With feline patients, it can sometimes be nearly impossible to understand what they are like at home versus in the clinic due to fear, anxiety and the behavior exhibited towards staff. So how do you better understand what’s going on with your feline patient if …
John C Godbold Jr, DVM, explained the colors that appear with temperature sensing technology and how they can lead to a diagnosis When looking at a thermal image, practitioners can observe different colors distributed throughout their patients. Reds, blues, yellows and other colors light up the picture to paint a picture of what is going …
