What Healthcare Can Learn From Retail About Improving Patient Experiences – MedCity News
In July 2020, a survey by Experian revealed that 60% of people expected more from their digital experience than before the pandemic. This means that it took less than four months for online behavior and expectations to change – irrevocably. As the pandemic accelerated the rate of digital adoption in all aspects of life, consumers …
What Healthcare Can Learn From Retail About Improving Patient Experiences – MedCity News Read More »