This content is sponsored by Jurox. At Fetch dvm360® Conference in San Diego, held December 2-4, 2022, Darci Palmer, LVT, VTS (Anesthesia and Analgesia), presented common anesthesia-related mistakes and steps to avoid and minimize them. Although data linking veterinary mortality to medical errors is limited, medical errors are likely responsible for a high number of …
Avoidable anesthetic errors and how to avoid them Read More »
Adam Christman, DVM, MBA, explains how Disney’s example of excellent customer service can be incorporated into veterinary customer relations When a problem arises, the natural instinct is to seek solutions from trusted sources and implement improvement changes. So when Adam Christman, DVM, MBA and Chief Veterinarian for dvm360®sought a model to improve internal customer service …
A touch of Disney magic in veterinary customer service Read More »
San Diego Fetch dvm360® keynote speakers describe their joint conference, professional accomplishments, and more. Day 1 of the San Diego Fetch dvm360® conference kicks off with a joint keynote titled “Courageous Conversations: Change Through Communication,” led by Peter Weinstein, DVM, MBA, Owner of PAWConsultant and President of Simple Solutions for Vets, Irvine, Calif.; and Phillip …
Q&A with keynote address: Peter Weinstein, DVM, MBA; and Phillip Nelson, DVM, PhD Read More »
